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Policies

Sanskriti Books respects your right to privacy and is committed to protecting your personal information.  

We respect the importance of your privacy and that you have a right to make your own choices about how your personal information is collected and used. We acknowledge that when you provide your personal information, you do so trusting Sanskriti Books and unless you directly give Sanskriti Books consent to do otherwise, Sanskriti Books will only collect and use your personal information in accordance with this Privacy Policy. 

We give you: 

  1. The right to be informed through this Privacy Policy, this website and our communications with you 
  2. The right of access to your information 
  3. The right to rectification of your information 
  4. The right to erasure of your information 
  5. The right to restrict processing of your information 
  6. The right to data portability should it be required 
  7. The right to object to usage and storage of your information 
  8. Rights in relation to automated decision making and profiling as relevant. 

 

Collecting information about you 

Except as stated in this Privacy Policy, Sanskriti Books will not collect or use your personal information without your consent. Sanskriti Books collects your personal information when you: 

  • provide us your personal information and contact details; 
  • order or purchase Sanskriti Books products and/or services 
  • enter your personal information on the Sanskriti Books website or other Sanskriti Books-owned properties; 
  • participate in a Sanskriti Books competitions or memberships; 
  • interact with us through social media (including WhatsApp, Facebook and Instagram); 
  • register on the Sanskriti Books website 
  • contact us; we may also keep a record of that contact. 
  • We will only collect additional personal information with your consent. 

 

Information you give us 

We collect and store all the information you enter yourself into your Account and Email Newsletter Preference center, including personal information such as your name, addresses, phone number, email address; information about your orders; personal communications with us; and your newsletter preferences. 

We collect and store any information you give to us when you contact us through our customer contact channels eg:., phone, email, chat, contact center, social media; that is relevant to you or us for the purposes of updating your information, or improving our service to you or offering you new products and services if relevant. 

 

Information from your use of our websites and services 

We collect and store information about your usage of our website when you browse and shop with us. This includes technical information such as your browser type; device type; IP address; length of time you are on part of a page, a page and the site, and other technical information. 

Information collected and stored from browsing our websites is anonymous unless you are logged into your account and have visited us before, in which case this information is associated with your account by cookies that our servers place on your computer so that we can improve your browsing and shopping experience and offer further service and products to you onsite; by email (unless you have unsubscribed from such services); by retargeting services on other platforms via cookies eg:., social media. 

We collect and store the above information in server logs and our database. 

 

Sanskriti Books use of cookies 

Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. Sanskriti Books uses cookies to make your use of our website and services as convenient as possible, such as by customising your web browser’s access so that you can maintain your wish lists and shopping cart when you next visit the Sanskriti Books website. Cookies also enable Sanskriti Books to offer products and services for you on a more personalised basis. 

Sanskriti Books uses web analytics tools, testing and other software that use cookies to improve your online experience, including the display of more relevant ads on other websites, based on your activities on your visits to the Sanskriti Books website. If you do not wish to receive any cookies you may set your browser to refuse cookies, however not all the functionality of the Sanskriti Books website may operate as expected. 

 

Using and disclosing your personal information 

Sanskriti Books purpose in collecting your personal information is to provide you with: 

  • the ability for you and Sanskriti Books to complete or progress your order or transaction with us 
  • information that interests you 
  • information about events; and 
  • special offers that are relevant to you 

 

Sanskriti Books will not use or disclose any of your personal information without your consent, unless: 

  • required by law; 
  • Sanskriti Books believes it necessary to fulfil the above purposes or otherwise to provide you with services or products which you have requested; or 
  • to protect the rights, property or personal safety of other users of the website, any member of the public or of Sanskriti Books. 

 

In seeking to give you the most worthwhile experience in using the Sanskriti Books website, your personal information may be used to send you advertisements about products and services that we think you are likely to be interested in. 

Sanskriti Books does not disclose your personal information to advertisers. We use the services of one or more trusted service providers located overseas to use and process personal information for the explicit purpose of fraud detection, transaction processing, or for providing a product or service to you, in accordance with applicable privacy and data protection laws. In order to operate the Sanskriti Books website, fulfill the purposes set out above or otherwise deliver products or services, Sanskriti Books will not otherwise disclose your personal information to other companies or third parties without your consent. 

 

When Sanskriti Books will contact you 

When you complete a purchase with Sanskriti Books, you are presented with a comprehensive way to manage what marketing communications you wish to receive – if any – from Sanskriti Books. Similarly, when you create an account or subscribe to Sanskriti Books’s newsletters, your preferences can be managed by you in their entirety. 

Types of communications you may receive 

  • updated information about the Sanskriti Books website; 
  • information about our products and services which may interest you; and 
  • other information about upcoming events – such as new arrivals, discount promotions which may interest you. 
  • Any communication enabled in the newsletter preferences area in your account 

 

If you are receiving promotional information about Sanskriti Books and do not wish to receive this information any longer, you may remove your name from our list by visiting the Sanskriti Books website and updating your newsletter preferences in your account. Please allow up to 5 business days for this request to be processed. 

 

You can access the information Sanskriti Books keeps about you 

If at any time you want to know what personal information Sanskriti Books holds about you, you can log into your Account and view the information you have provided. If you have further questions, you can contact us by email. 

 

How you can control the information collected by Sanskriti Books 

These are ways that you can control the information that may be collected and stored about you or your browsing activities. 

 

Your Account 

You can log into your account at any time and edit the information you have entered previously. 

 

Contact us via email 

You can contact us via email about the information we have collected. We will delete information about your account or your entire account, except for information that is relevant to completing an order, or for legal or government purposes. 

 

Block or Delete Cookies 

You can delete the cookies that our websites and associated services have placed in your browser. You should be aware however that your browsing or shopping experience may be reduced. 

 

Changing and updating the information Sanskriti Books has about you 

If at any time you wish to change your personal information that is inaccurate or out of date, please contact us through email or other means listed on the website and we will amend your personal information accordingly, or advise you how you can do this yourself within your account. 

 

Deleting the information Sanskriti Books has about you or stopping any further advertising material or other communications 

If you wish to have your personal information deleted, please let Sanskriti Books know by contacting us, and we will take all reasonable steps to delete such information unless it must be kept for legal reasons. If you do not wish to receive further advertising, marketing or promotional information from Sanskriti Books, please log into your account and change your electronic newsletter preferences, or by clicking the Unsubscribe link that is on every electronic marketing or promotional email that Sanskriti Books sends to you. 

To stop any further print direct-mail marketing communications, please contact our customer service team. 

 

Storage and security of your personal information 

Sanskriti Books will do everything reasonable and in its’ power to keep secure the personal information which Sanskriti Books holds about you. Access to this information is restricted only to Sanskriti Books who have specific authorisation. Sanskriti Books also continually endeavours to improve security safeguards using the most stringent, industry-accepted online security and internal processes. That said, Sanskriti Books will not be held responsible for events arising from unauthorised access to your personal information, but will do everything in our power to prevent it as a responsible Australian online retailer. 

 

What to do if you have a problem or question 

If Sanskriti Books becomes aware of any ongoing concerns or problems with the Sanskriti Books website, Sanskriti Books will work to address these concerns promptly. If you have any further queries relating to this Privacy Policy, or you have a problem or complaint, please contact Sanskriti Books on email. 

 

Future changes 

Sanskriti Books is dedicated to becoming the premier online bookseller for Malayalam literature in Australia. This means that Sanskriti Books business will continue to evolve and improve as new products, services and features are introduced. Accordingly, Sanskriti Books will review and update its policies as required. Sanskriti Books reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on the Sanskriti Books website. 

This amended Privacy Policy will apply whether or not Sanskriti Books has provided you with specific notice of any changes or updates. 

 

Last updated: April 07, 2024 


Thank you for shopping at Sanskriti Books. 

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us. 

 

Interpretation and Definitions 

Interpretation 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 

 

Definitions 

For the purposes of this Return and Refund Policy: 

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Sanskriti Books, ABN: 51675513729. 

Goods refer to the items offered for sale on the Service. 

Orders mean a request by You to purchase Goods from Us. 

Service refers to the Website. 

Website refers to Sanskriti Books, accessible from  

https://sanskritibooks.store/ 

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. 

Order Cancellation  

Orders once confirmed and/or paid, cannot be cancelled. If you believe the Order was placed incorrectly or due to an error, please get in touch on the below email and we shall endeavour to update the order to best of our abilities. 

Orders once shipped cannot be cancelled or re-imbursed.  

For any questions or complaints, please contact us on the below email: 

  • By email: info@sanskritibooks.store 

 

Conditions for Returns 

We do not accept returns. In order for the Goods to be eligible for a return, please make sure that: 

  • The Goods were purchased in the last 14 days 
  • The Goods are in the original packaging 

The following Goods cannot be returned: 

  • The supply of Goods made to Your specifications or clearly personalized. 
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery. 
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items. 

 

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over. 
  •  

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. 

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law. 

 

Returning Goods 

You are responsible for the cost and risk of returning the Goods to Us.  

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery. 

 

Gifts 

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You. 

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver. 

 

Contact Us 

If you have any questions about our Returns and Refunds Policy, please contact us: 

  • By email: info@sanskritibooks.store 

Last updated April 12 2024.

Thank you for visiting sanskritibooks.store.

This disclaimer (“Disclaimer”) is a legally binding agreement between you (“user,” “visitor,” “you” or “your”) and this website (“we,” “our,” or “us”). It sets forth the general guidelines, disclosures, and terms of your use of this https://www.sanskritibooks.store website (“website,” “services,” “products,” “information,” or “content”) operated by sanskritibooks.store.

Please read this disclaimer carefully before continuing to use this website. Do not access and use the site if you do not agree to the terms of this disclaimer. By using this website or its services, you acknowledge that you have thoroughly read and also understand the terms of this disclaimer and hereby agree to be bound thereof.


Disclaimer

The information or content displayed on this website is the intellectual property of the sanskritibooks.store. You may not reuse, republish, or reprint such information or content without our consent.

The information or content on this website is published in good faith and solely for general information and educational purposes. They are not in any way intended to serve as a substitute for professional advice. Our website is provided on an “as is” basis, and sanskritibooks.store makes no representations or warranties of any kind or in any form, whether express or implied, about the completeness, timeliness, reliability, availability, validity, suitability, and accuracy, or guarantee that there will be no losses, errors, and omissions with respect to the information, or content contained on this website. Any action taken in reliance on any such information or content provided on this website https://www.sanskritibooks.store is strictly at your own risk.

As a result, sanskritibooks.store, its partners, employees, or agents will not be held liable for any accruing loss or damage as a result of the use of, reliance on, and reference to our website, including without limitation, any special or incidental, direct or indirect, and punitive, or consequential loss or damage whatsoever.

At sanskritibooks.store, we make every effort to keep the website running smoothly. However, we take no legal responsibility and will not be liable if the website is temporarily unavailable or inaccessible due to technical malfunctions beyond our control.


External Links Disclaimer

Through our website, you can follow links to visit external websites or content originating from third-party websites that are not in any way affiliated with sanskritibooks.store. While we try to provide only quality links to relevant and ethical websites, we have no control over the nature,

content, accuracy, adequacy, reliability, validity, and availability of these sites. Accordingly, the inclusion of such links to other websites does not in any way imply a recommendation or endorsement for the services or products contained on those sites. Also, site owners and content may change without notice and may occur before we have the opportunity to remove broken or harmful links.


Professional Disclaimer

sanskritibooks.store does not contain professional advice. This site’s information and content are provided for general information and educational purposes only and are not substitutes for professional advice.

We recommend that you also consult with the appropriate professionals before taking any actions based on such information, as the use or reliance of any such information contained on this site is solely at your own risk.


Affiliates Disclaimer

Our website may contain links to affiliate sites, and we may receive an affiliate commission for any purchases made by you on those sites using such affiliate links.

Please know that other sites may have different privacy policies and terms beyond our control when you leave our website. sanskritibooks.store does not monitor or investigate any transaction between you and any such third-party. We recommend checking the Privacy Policies of these sites and their Terms and Conditions before uploading any content or engaging in any business or transaction.


Testimonial Disclaimer

sanskritibooks.store may contain testimonials by users of services or products that reflect such users’ experiences and opinions. However, such experiences, opinions, and thoughts are personal to such users and do not necessarily represent all other users of our services or products. Testimonials are displayed verbatim, except for grammatical or typing errors, and are truncated if they contain extraneous information. Please be aware that the views or opinions in such testimonials belong to the user and do not represent the views of sanskritibooks.store. As a result, the testimonials should not be construed as representing the adequacy, reliability, validity, and availability of such services or products.


Changes and Amendments

We reserve the exclusive right to change or modify this policy and its terms at any given time by posting the updated version on https://www.sanskritibooks.store. Notification of those changes will be promptly posted on this site should we update, amend, or modify this document. The continued use of this website and its services after any such changes shall be construed to be consent to such changes. However, we advise you to frequently visit this page to ensure that you are up-to-date with the latest changes.

Consent

By proceeding to use this website, you hereby acknowledge that you have read this disclaimer in its entirety and hereby consent to this disclaimer and agree to all of its terms. If you do not agree to be bound by the terms of this disclaimer, you are not permitted to continue to use or access this site and its services.

Contact us

If you require any information or have questions about this site’s disclaimer, please feel free to contact us by email at info@sanskritibooks.store

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